Terms & Conditions

1. Company Information

2. Service Description

tapdap co., Ltd. is a professional B2B supplier of healing crystal and 925 silver jewelry. We provide wholesale services for retailers, distributors, and businesses worldwide. Our products include:

• Healing crystal jewelry (bracelets, necklaces)
• 925 sterling silver jewelry
• Chakra and yoga jewelry
• Aromatherapy diffuser jewelry
• Custom and OEM jewelry services

3. Order and Payment Terms

4. Delivery and Shipping

5. Quality Assurance

All products are subject to strict quality control. Natural crystal materials may have slight variations in color, size, and patterns. 925 sterling silver products are certified and hallmarked.

6. Sample Service

Sample requests are welcome. Sample fees vary depending on product type and customization requirements. Please contact us for detailed sample pricing. Sample fees may be credited toward the bulk order if the order is placed within 30 days.

7. Customization and OEM Services

We offer customization and OEM (Original Equipment Manufacturing) services. Custom designs require:

• Design specifications and materials
• MOQ: 100-500 pieces (depending on complexity)
• Development fee (refundable if order placed)
• Extended lead time (typically 3-4 weeks)

8. Returns and Refunds

For defective products, please contact us within 7 days of delivery with photographic evidence. Return procedures and refund eligibility will be assessed on a case-by-case basis. Return shipping costs are the responsibility of the buyer unless the defect is due to our error.

9. Intellectual Property

All product designs, images, and content on this website are the intellectual property of tapdap co., Ltd. Reproduction without permission is prohibited. Custom designs created for clients remain the property of the client upon full payment.

10. Limitation of Liability

tapdap co., Ltd. is not liable for indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability is limited to the purchase price of the product.

11. Governing Law

These terms and conditions are governed by the laws of the People's Republic of China. Any disputes arising from these terms shall be resolved through negotiation, mediation, or arbitration.

12. Communication

We respond to all inquiries within 24 business hours. For urgent requests, please contact us via WhatsApp or WeChat. Business hours: Monday-Friday, 9:00 AM - 6:00 PM (GMT+8).

13. Modifications

tapdap co., Ltd. reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to the website.

Contact Us

For questions about these terms, please contact us: