Four-Step Foldable Pet Stair

Our typical MOQ is 300 pieces per model. The exact MOQ may vary depending on your requirements — customization level, sizes and packaging all play a role, so contact us to confirm for your program.

Standard lead time is 30–45 days after order and sample confirmation. The exact time depends on order quantity and customization complexity, and the schedule is confirmed before production starts.

Yes. Samples are normally ready in 7–10 days. We charge a sample fee plus a sample courier fee — once paid, we handle and pay the courier ourselves, so there is nothing extra to arrange on your side. Contact us for an exact sample quote.

We accept T/T (30% deposit, 70% balance before shipment) and credit card for sample orders. Trade terms: FOB / CNF / CIF.

Yes — logo, color and size are the three standard customization points. Send us your logo artwork and we will advise on the best method (embroidery, screen print or rubber patch) and placement for the model you choose.

Yes. Retail-ready color boxes, user manuals and printed outer cartons can all be produced to your design — useful for Amazon listings or shelf-based retail where the packaging carries your brand.

Yes. Share your target dimensions, features or a reference product and we will confirm feasibility, cost and a sample plan before anything is produced.

Covers are typically 600D Oxford or breathable Teslin mesh; frames are powder-coated steel or aluminum tubing depending on the model's load rating. Every product page lists the exact material breakdown so you can compare models without contacting us.

Courier/express, air freight, sea freight and multimodal transport. We recommend the most cost-effective option based on your order volume and destination.

Yes. We ship to the U.S., Europe, Japan, South Korea, Australia, the Middle East and other markets.

Yes — commercial invoice, packing list, bill of lading, certificate of origin and any required test reports are provided for customs clearance. Tell us your destination market and we will confirm the exact document set.

Yes. FBA-ready production is available: barcode or FNSKU labels applied per unit, individual poly bags with suffocation warnings where required, and reinforced cartons to reduce transit damage claims.

Standard packing is a poly bag per unit, units bundled into inner cartons, then stacked into master cartons sized for container loading. Carton dimensions and gross weight are shown on each product page for freight planning.

On request we run carton drop tests before shipment and share photo or video evidence — useful for carrier claims or for assuring FBA inbound quality.

Most pets adapt within days using treats and guidance. All walking surfaces use an anti-slip finish (textured board, Oxford or plush tread) to build confidence, especially for senior dogs.

Load ratings differ by model and frame material (steel vs aluminum). Tell us the target breeds and weights and we will recommend models or reinforcement options accordingly.

Yes. As an OEM/ODM supplier we can adjust slope length, tread width, step count and materials to match your vehicle type or customer base.

Our aluminum and reinforced stair models are rated to 70 kg and are the usual choice for large-breed-heavy markets; fabric stairs at 60 kg cover small-to-medium programs. Ratings are on each product page.

Yes — tread surface is a standard OEM option. Most retailers run one surface per season rather than two SKUs of the same size, to keep the shelf simple.